Terms of Service
Last updated November 14, 2026 · Revision 3
These Terms describe the Rameto Reviews review-management service and the iMessage messaging programs we operate on behalf of participating businesses. “Rameto,” “we,” and “us” refer to the operator of Rameto Reviews. A “participating business” is a business using our service; a “customer” is a person receiving that business’s messages.
1. Our service
Rameto helps participating businesses manage their Google reviews through post-service customer check-ins, Google review requests, follow-up reminders, review responses, and reporting. Messages are sent through iBlueText (a product of RG Loomis LLC) on behalf of the participating business identified in the message. Leaving a review is voluntary, and customers may share honest feedback. iMessage is the primary channel; SMS fallback may be used only where enabled and covered by the customer’s consent and applicable requirements.
Onboarding and activation
The onboarding form lets a business provide setup information, confirm it has sent a Google Business Profile Manager invitation, and choose its preferred completed-job submission method. Submission records the business representative’s acknowledgment of consent responsibilities. It does not verify Google access, establish individual customer consent, activate messaging, or connect booking software.
Only an authorized business representative should submit business information or grant Manager access. The business retains ownership of its Google profile. Do not share account passwords or API keys through this form. Any automatic connection is subject to compatibility checks, an authorized secure connection process, and confirmation of consent collection before activation. Manual submission instructions and the designated Rameto submission number are provided during setup.
2. Consent to receive messages
iMessage and any permitted SMS messages are sent only to customers who have provided the appropriate consent for the identified business and the specific messaging program. Participating businesses must obtain and document prior express written consent from their customers before enrolling them in Rameto-managed recurring messaging programs as a Rameto enrollment requirement. The business must also meet applicable law and messaging-provider requirements.
Customers do not need to visit Rameto’s website or complete a separate Rameto signup when the participating business already holds valid, documented consent that covers these messages from that business. Consent may be collected within the business’s existing booking, checkout, or customer-intake process, or through a properly disclosed text-to-join or paper signup. An existing consent record must be checked for its sender, scope, wording, and continued validity before it is used; importing a customer record does not itself establish messaging permission.
Providing a phone number, buying a service, agreeing to these Terms, or having a previous business relationship does not by itself enroll a customer in recurring texts. Verbal consent alone is not sufficient for enrollment in these programs. Consent is voluntary and is not a condition of purchasing goods or services. Consent for one business or message subject does not authorize messages from another business or for another subject.
Review requests are not automatically classified as nonmarketing messages. The applicable consent and campaign requirements depend on the actual content, context, and messaging use case. Promotional messages require prior express written consent; any different subject or program requires its own appropriate consent.
Verbal conversation examples
Onboarding provides two draft conversation examples: a two-step version with an initial question followed by disclosures and a final confirmation, and a one-step version with disclosures before the customer’s answer. Both describe post-service check-ins and Google review requests. Businesses using the two-step example must record both answers and must not treat the initial yes as agreement to information disclosed afterward.
These examples help explain the program. They do not certify that verbal permission is sufficient or replace written consent required by the messaging provider, applicable law, or the program’s use case. Rameto’s recurring-program enrollment policy requires documented prior express written consent before enrollment. Any required written opt-in must identify the participating business and the covered message purposes and preserve the customer’s affirmative choice.
3. Message frequency and charges
Message frequency varies based on customer interactions, completed services, responses, and the applicable business’s messaging program. A post-service sequence may include a check-in, a Google review request, and a follow-up reminder; replies and assistance may involve additional messages within the scope of consent. Message and data rates may apply. iMessage uses Wi-Fi or cellular data; cellular data charges may apply. Any permitted SMS fallback is subject to the customer’s mobile plan.
4. Stop messages or get help
Reply STOP to any program message to opt out at any time. UNSUBSCRIBE, CANCEL, QUIT, and END are also recognized. Opt-outs must be honored immediately, including cancellation of queued requests and reminders. iBlueText documents permanent account-level suppression and no automatic opt-out reply; these Terms do not promise reactivation. Other clear withdrawal requests may be sent to Rameto’s contact below and must be honored as required by law.
For assistance, email rametoreviews@gmail.com. You may also reply HELP; the email address is the direct support route. You may also contact the participating business identified in the message or use Rameto’s support contact listed below. Opting out does not cancel a service purchased from the participating business or require you to leave a review.
5. Participating businesses’ responsibilities
Participating businesses must provide accurate customer information, identify themselves in messages, maintain records of when and how consent was obtained and what the customer agreed to, and promptly communicate opt-outs and other consent changes. Purchased, rented, sold, or transferred consent must not be used. Consent records must be retained for as long as required by law and at least until consent is withdrawn.
Users of the Platform must obtain prior express consent from each recipient before sending messages. The Platform must not be used for unsolicited marketing, cold outreach, or spam.
Business messaging must follow iBlueText’s Terms and Acceptable Use Policy, applicable law, and Apple and carrier rules. Unlawful or deceptive content, impersonation, prohibited goods, and evasion of safeguards are forbidden. Marketing must stay within 8 a.m.–9 p.m. recipient local time, or any stricter applicable window. Any SMS fallback requires separate verification of applicable carrier and registration requirements before use; iMessage does not establish an exemption from law.
For manual submissions, the business must verify and retain the appropriate consent evidence before sending a customer’s name and phone number to Rameto. For automatic submissions, the booking flow and integration must identify consent-eligible completed jobs and honor opt-outs. Consent evidence should include the customer’s number, date and time, collection method, exact wording or version, and source or supporting record. The onboarding acknowledgment alone is not this evidence.
Google Manager access and connected software must be used only within the business’s authorization. A business may request setup changes or access removal by contacting Rameto. Customers must remain free to leave honest reviews regardless of their feedback, and no incentive or positive-review requirement is created by these Terms.
6. Consent verification, suspension, and termination
Before submitting customer information, the participating business represents that it has the permission, rights, and authority required for Rameto to process that information and send the intended messages on its behalf. It must keep reliable consent records, make truthful confirmations, and provide sufficient supporting evidence promptly upon Rameto’s reasonable request. A business confirmation does not create customer consent or replace evidence of the customer’s actual permission.
Rameto may decline a submission or pause messaging for an affected contact, list, campaign, or business account if we reasonably believe consent is missing, outside the intended message scope, withdrawn, or cannot be substantiated; if opt-outs have not been honored; if customer data or consent confirmations are inaccurate or unlawfully supplied; or if a messaging provider, carrier, regulator, or applicable law requires a restriction. Pausing service does not imply that a court or regulator has determined a violation occurred.
Where practical, Rameto will explain the concern and allow a reasonable opportunity to provide evidence or correct a remediable problem. We may act immediately without advance notice when needed to prevent unwanted messages, protect customers or the service, comply with a provider requirement or law, or address a serious or repeated violation. Messaging will resume only after Rameto is reasonably satisfied that the affected use is permitted and applicable provider restrictions have been resolved.
Rameto may terminate service for a material or repeated breach of these consent or messaging obligations, including a breach not corrected within a reasonable time after notice, or immediately where continued service would present a serious compliance or security risk. Suspension or termination does not eliminate obligations that arose beforehand. Billing, cancellation, and refund arrangements remain subject to the business’s applicable service agreement and mandatory law.
7. Business indemnification and reimbursement
To the extent permitted by applicable law, the participating business agrees to defend, indemnify, and hold harmless Rameto Reviews, its operator, and personnel acting for Rameto from third-party claims, proceedings, liabilities, damages, judgments, and reasonable costs and expenses, including reasonable legal fees, to the extent caused by the business’s breach of its consent, data-permission, opt-out, or lawful-messaging obligations under these Terms. This includes acts or omissions of staff, contractors, and others submitting information or directing messages on the business’s behalf.
Covered conduct includes submitting customer details without the required permission, providing false or unsupported consent confirmations, disclosing customer information without authority, or requesting messages after a customer has declined or withdrawn consent. Reimbursement may include settlements approved under the process below and penalties only where indemnification of those penalties is legally permitted. These obligations do not cover losses to the extent caused by Rameto’s own negligence, intentional misconduct, or breach of its own legal or contractual obligations.
Rameto will give reasonably prompt notice of a covered claim and reasonable cooperation with its defense. A delay in notice reduces the business’s obligation only to the extent it materially prejudices the defense. The business may control the defense using reasonably qualified counsel, subject to Rameto’s right to participate at its own expense or arrange an appropriate separate defense where a material conflict requires it. Neither party may settle a covered claim in a way that admits fault for, imposes nonmonetary obligations on, or leaves unreleased claims against the other without that party’s written consent, which must not be unreasonably withheld.
This section allocates certain responsibilities between Rameto and the business. It does not establish customer consent, guarantee immunity from claims, or remove duties that applicable law or a messaging provider places on Rameto. Its application and enforceability depend on the facts and applicable law. Obligations arising from conduct during the service relationship survive termination to the extent permitted by law.
8. Business subscription
Rameto’s Google review-management service is offered to participating businesses at $297 per month. The business’s service agreement or order specifies the agreed scope, billing arrangements, and cancellation and refund terms. Receiving a review-request text does not enroll a customer in this paid subscription.
9. Delivery and service limitations
Messages may be delayed, blocked, throttled, or undelivered because of Apple services, device compatibility, provider limits, carrier networks, coverage, filtering, or other factors. Delivery and iMessage availability are not guaranteed. Carriers are not liable for delayed or undelivered messages. Rameto does not guarantee a particular review count, rating, search position, or messaging registration approval. Google, iBlueText, and Apple are separate providers with their own terms. Use of iBlueText does not establish Apple approval or a compliance certification.
10. Privacy and changes
Our Privacy Policy explains how information is used to deliver this service. We may update these Terms and will identify the updated date on this page. Material changes will be communicated as required by law. A policy update does not create or expand messaging consent.
11. Contact
Rameto Reviews is operated by Colvin Diles. For customer support, privacy questions, or requests about personal information, email rametoreviews@gmail.com.